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How j4c Handles Your Personal Data

At j4c, we collect only the data we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your session secure.

Data TransparencyIndia Account HoldersRight to AccessRight to DeletionSecure Storage
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j4c How j4c Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to exercise any right under this policy — access, correction, deletion, or portability — our privacy team is the right place to start.

Email Privacy Request Send a written request to our privacy address at [email protected].
Live Chat Support Open the chat widget from any page on j4c.club.
In-Account Request Form Log into your j4c account, navigate to Account Settings, and select the Data and…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at j4c

We use a combination of encryption, access controls and regular security reviews to make sure the data tied to your account stays with us and no one else.

Data Encryption in Transit and at Rest

All data exchanged between your device and j4c.club travels over TLS 1.2 or higher.

Cookie Policy and Consent

We use strictly necessary cookies to keep you logged in, plus optional analytics cookies to understand how pages perform.

Account Security Practices

Two-step verification is available on all j4c accounts and we recommend enabling it for your mobile number.

Data Retention Periods

We keep your account data for as long as your account is active and for the period required under applicable…

Third-Party Data Sharing

We share your data only with payment processors (such as those facilitating UPI, Paytm and PhonePe transfers) and identity verification…

How to Request a Data Change

Log in, go to Account Settings and select Data and Privacy, or email [email protected] with the subject line 'Data Request'.

Common Questions About Your Privacy at j4c

Below are the questions our account holders in India ask most often about how we handle their data. If your question is not covered here, reach us via live chat or at [email protected] and our privacy team will respond within two business days.

We collect your name, email address, mobile number and date of birth at registration. During KYC we may ask for a government-issued ID. We also log deposit and withdrawal activity, including transactions processed via UPI, Paytm and PhonePe, and basic device and session data.

Yes. Submit a data access request through Account Settings under Data and Privacy, or email [email protected] with the subject 'Access Request'. We will compile and send your data export within 30 calendar days of verifying your identity.

Send a deletion request via the in-account form or by emailing [email protected]. We will delete or anonymise your data once the mandatory financial retention period has passed. We will notify you when the deletion is complete or explain any legal hold that prevents it.

Only with parties that need it to operate your account — payment processors for UPI, Paytm and PhonePe transactions, and identity verification services for KYC. We do not sell your data or share it with advertisers, and our contracts with processors require them to protect it.

Strictly necessary cookies keep your session alive. Optional analytics cookies help us understand page performance but do not identify you personally. You can decline or withdraw consent for analytics cookies at any time via the cookie settings panel on j4c.club.

Transaction records, including UPI, Paytm and PhonePe payment history, are kept for the minimum period required under applicable financial regulations. After that window closes, records are deleted or anonymised so they can no longer be linked back to your identity.

Email [email protected] with the subject 'Privacy Concern' and describe what happened. Our privacy team will investigate and respond within two business days. If you are not satisfied with our response, you have the right to escalate to the relevant authority under local law.

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